Our Guarantee

Smart Home Fitness 60 Day Money Back Guarantee

Hey we know it's hard to trust a product which sounds too good to be true.

That's why we're proud to offer our 60 day money-back guarantee!

We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 60-day guarantee.

If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.

Buying items online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.

We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance

How to claim your money back:

1. To be eligible to claim a refund, individuals must have purchased Smart Home Fitness Equipment from a retailer store or online store between 9.00am AEST 1 August 2018 and 11.59pm AEST on 31 December 2020.

2. On the day your parcel is delivered, email a customer care representative at sales@smarthomefitness.com.au a blank email with the subject header "90 Day Money-Back Guarantee".

3. Trial our equipment for at least 60 Days from date of purchase, but for no more than 90 days.

3. If you are not completely satisfied by the performance of our equipment, email a customer care representative via the same email chain sharing your review and money-back request.

4. Once approved, return the our Handset (in its original packaging) via a trackable mail service 100 days from date of purchase to the address provided by our customer care representative.

5. Incomplete, indecipherable or illegible claims will be deemed invalid.

Real postage costs for the sending and return of our equipment are the full responsibility of the Claimant and will not be refunded.

6. Once returned, our equipment purchase price will be refunded to you.